The process of returning the product and getting the refund of the product we have returning is known as return merchandise authorization. Not only the process of returning but also the replacement or else in the warranty period repairing is also known to be the return material authorization. The process of refund, repair, or replacement is handled and decided by both parties. In the reverse logistics cycle, the issuance of a return material authorization is known to be the key gatekeeping movement that helps the vendor by providing the final opportunity to solve the problem that the vendor has. Anybody have an idea about, What does RMA mean? it is nothing but the return material authorization which helps to diagnose the problems of the customer with the product they have bought. Through the process of return material authorization, the improper process of installation and configuration with the material the customer has got was rectified. Through that, the manufacturer can stop the customer before they relinquish the product which is the common process as a return. The process of returning might bring benefits to both parties. If it is costly then the process of returning may cause inconvenience to the customer and the vendor that must be resulted in the benefits.
Management of returning:
After the process of returning the returned merchandise needs of the management system. The process of returning there will be a second life cycle for the product. The manufacturer wants to send an advance replacement to the customers depending on the rules of the management system. In the various numbers of ways, the return merchandise management might be minimized according to the system of management. In the advance, returning process by the process of detecting the problems returns merchandise management would be prevented by adding the customer survey capability. By reducing the priority errors of the transaction process sometimes the returns might get minimized when the merchandize leaving the seller. The returns are reduced by providing additional information to the customers.
Returning the product to the vendor:
The process of returning the product to the vendor is shortly known as in the abbreviated form RTV that is known to return to the vendor. The process return to the vendor is known to be the process of returning the original goods to the vendor. It is returning to the vendor rather than the distributor of the product. By the end to the customer in many of the cases, return to the vendor is known to be the originality of returning the product to the seller of the product. In the process of returning it takes the situation of decision making that it leads to the debate that whether the product is returned to the seller or the vendor of the product. So when the transaction occurs in between the seller and then the vendor about returning to the vendor in some of the instances the consumer can return the product to the vendor directly. Rather than considering the confusions happening in the distribution to the vendor or seller. To the distributor it might be considered as the process of sidestepping when the process ends with the process of returning directly to the vender.